Return & Refund Policy

Last Updated: August 6, 2026

Thank you for shopping with POOJIKA.

Due to the nature of our products, all purchases made on poojika.com are final.

No Returns

All products sold on poojika.com are non-returnable. We do not accept returns once an order has been delivered.

No Refunds

We do not offer refunds for any products once an order has been placed and delivered.

Please review your order carefully before completing your purchase.

Damaged, Defective or Incorrect Products

If you receive:

• A damaged product,

• A defective product, or

• An incorrect item,

please contact us within 48 hours of delivery with:

• Your Order Number

• Clear photos of the product and packaging

• An unboxing video showing the issue (recommended for faster verification)

After verification, we may, at our sole discretion, provide a replacement for the affected product. Refunds will not be issued in such cases.

Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

If you have any questions regarding your order, please contact our customer support:

Email: reachus@poojika.com

We aim to respond to all customer queries within 24–48 business hours.