Shipping policy

Shipping Policy

Last Updated: August 6, 2026

Thank you for shopping with POOJIKA. We strive to ensure that your order reaches you safely and on time.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders are processed Monday through Saturday, excluding public holidays.
During festive seasons or promotional events, processing times may be slightly longer.

Shipping Timeline

Standard Delivery: 3–7 business days across most locations in India.
Delivery timelines may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email and/or SMS/WhatsApp (where applicable) along with a tracking link to monitor your shipment.

Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy. If the delivery cannot be completed due to an incorrect address, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and other details are accurate at the time of placing your order. POOJIKA shall not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delays

While we make every effort to deliver your order within the estimated timeframe, delivery schedules are subject to factors beyond our control. POOJIKA is not liable for delays caused by courier partners, natural disasters, strikes, government restrictions, or other unforeseen events.

Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photographs of the product and packaging. We will review the issue and arrange a replacement where applicable in accordance with our Return & Refund Policy.